We fix your customer service problems, so you don't have to.

1.

Set Up
Implement

Set up Customer Experience Operations that scale with your business.

2.

Repair
Optimize

Adjust to growth with an overhaul of Customer Experience Operations.

3.

Maintain
Managed Services

Get your Zendesk set up to support your business as it evolves and changes.

4.

Consult
Guidance/Partnership

Give your Zendesk a makeover and rebuild from the ground up to support today's needs

 
Who We Are

We are a Los Angeles based boutique agency focused on fixing Customer Service Problems, known for setting up or scaling CX for brands like The Honey Pot, Dixxon, Your Super, See's Candies and Tres Colori and many more.

We have improved CX Operations for nearly 100 companies!

You should work with The Workforce Pro if...you want a better customer experience.

Check out our reviews

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Our Story

The Workforce Pro, Inc. is a leader in contact center success solutions. We are known for our ability to save clients millions of dollars, increase productivity by 50% and improve wait times by 90%.

 

Our founder, Ty Givens played an integral part in the global success of Shoedazzle, Thrive Market, Thrive Causemetics and The Detox Market. She is one of the most sought-after strategists for contact centers with high profile clients within e-commerce, healthcare and retail space.

 

Getting Help

Customer experience isn't rocket science (for people who know nothing about customer experience). It seems simple on the surface, but if you're here we know you know!

 

We are not only experts in setting up a great user interface for your systems; we also work hard every day helping companies find success by elevating their customers' emotional state through an unforgettable journey.

 

You deserve this and more - that's why our team is dedicated to making sure your most valued asset has everything they need from start-to finish so there aren’t any surprises along the way.

Let's connect for an Introductory call.

There are three short steps to get your proposal ready.

1. Intro call
2. Exploratory Call
3. Prepare Proposal

15 minute chat to see if we're a fit for one another.

Review your customized solution.

Pricing based on your timeline and requirements.

 
 
"Their commitment to us as a client was outstanding. They truly showed that they cared."