Customer Relationship Management
The tool(s) you choose to engage with your Customers make all the difference. Not only ca we help you decide on the right tool for your business, we can also configure the system to maximize your investment.
We're authorized partners for both Zendesk and Gorgias.
What's included in your free assessment (30 minutes)?
You'll sign on to your system as an Admin and through a guided session, we will walk through the back end configuration and focus on three main areas:
Customer Resource Management (tracking your current customer engagements)
API integrations (other systems you're using and sharing information across platforms)
Automation and other time saving activities (what you can be doing to reduce your overhead by making your system work for you)
We also offer 1 hour guided sessions on how to do specific activities in Zendesk, you can schedule that by clicking here.