Expertise + Experience + Passion

We think amazing customer experiences shouldn't break your budget. That's why we projectize the process of turning your team around to be prepared for scale.

Dana Thompson

Head of Learning & Development and People Communication

30+ years

Misha Agunos

Special Projects


6+ years

Anna Marbuger

Special Projects


5+ years

Ty Givens

Founder and CEO

Strategy and Operations

20+ years

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We wanted to give companies (regardless of size or budget) the ability to deliver BEST in class Customer Experiences. This team builds the foundation for you and we will hand it off so you can soar without us!

To keep your costs down, we are 100% remote out of Los Angeles, CA.
(In office contracts available with limitations. Send us a note!)
Build your Customer Experience for scale
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