Meet The Team
"Ty and her SWAT team descend into the heart of companies and transform them from the inside out, with a focus on the human connection that turns customers and users into fans."
- Jasmine Bina, founder of The Concept Bureau
Meet Our Founder
The Workforce Pro, Inc. is a leader in contact center success solutions. We are known for our ability to save clients millions of dollars, increase productivity by 50% and improve wait times by 90%.
Our founder, Ty Givens played an integral part in the global success of Shoedazzle, Thrive Market, Thrive Causemetics and The Detox Market. She is one of the most sought-after strategists for contact centers with high profile clients within e-commerce, healthcare and retail space.
She's now looking to help companies grow and scale CX by brining forth a team of experts with over 90 years experience (including herself in Customer Experience Operations.